Source: Kingsley Grant Show
Published: April 28, 2020
To Listen to the Full Podcast, Click HERE
Full Transcript:
CREATE A RESULTS ORIENTED WORK ENVIRONMENT THAT SUCCESSFULLY ACHIEVES THE OBJECTIVES OF YOUR ORGANIZATION
0:00 Kevin Gyolai, President Gyolai Consulting
And that results-oriented work environment would be something like this, Kingsley, these are four things that we need you to own and get done in this quarter. Here's how it supports the vision and mission of the company. How you do that is largely up to you. We're here to support you. We'll check in with you regularly. Go get ‘em.
0:27 Kingsley Grant, Host of the Kingsley Grant Show
That's right, simply just turn me loose. Let me go do what I do best. Isn't that the kind of environment you want to find yourself in? Isn't that the kind of environment you want to create for your people? But how do you get there? Now, this is just a soundbite of what is to come as our guest today Kevin Gyolai will share with us about how to get there. He's gonna walk us through the process. But listen, guided by yours truly. The host of the podcast that everybody wants to listen to and would love to be behind a microphone. This is not for the unprofessional and that's why I'm sitting here, guiding this conversation as only a trained professional, Like me, can do. So, all you have to do is sit back and let me do the work of masterfully guiding this conversation, to get you what you've come to hear. And that is what I, a trained podcast host, does well. Let's get to it.
1:42 Show Introduction, Female Voice
Welcome to the Kingsley Grant Show. The podcast dedicated to helping you become the leader, everyone loves and wants to follow. Kingsley believes his leadership paradigm Emo-Intelligence - The Art of Succeeding Where Others Failed is the key to achieving this status. On this show, Kingsley guides you through the uncharted waters of emotional intelligence and leadership essentials, with the guarantee that upon exit, you will become more skilled in relationship management, decision making, and job performance. Now here's your host, your coach, and your Sherpa Kingsley Grant.
2:16 Kingsley Grant, Host of the Kingsley Grant Show
Here we go. Here we go. Here we go. This is your boy Kingsley Grant sitting behind the Jamerican microphone and bringing you yet another show. It is from the show that's been voted number three on the top 15 podcasts on emotional intelligence by Feedspot. And so, I am excited that you are listening to one of the top shows right now, and I'm in the command center of the Emo-Intelligence Leadership Institute where I'm going to dig into the vault and get today's show so that what you've come for you will have. So let me reach in right here and get today’s show. There it is. I got it, I got it. I will put it down right here. And now we can dive into today's show.
On today's show, we are going to be talking about something that might be new to you. It's something that is pretty much becoming a popular movement in remote work... in virtual settings... in the approach of allowing people to execute in a flawless manner, as much as possible, when their skill sets are.. in a setting where you're trusting the environment. They're capable and you're saying that of them. And we're going to unpack this today because results-only work environment or ROWE which is an acronym that's used quite often. It is one that is finding some popularity and gaining some steam. It's important and imperative that you understand this because you might need to move part of your team, or at some point, we'll be in a place where this is what it is. You're leading a team that is remotely doing their work, and you're focused on results. And that is how people are now being paid, How they're being hired to do a job. It is based upon the results they can provide. Now we are going to get into that so I don't want to take away time from our guests, but let me say thank you for taking the time to be here. If this is your first time. Thank you. You are here now, even though it took you this long. Thank you. If this is your second, third, fourth, or fifth time or umpteenth time. Thank you so much for coming. This does my heart well when you keep on coming inviting others, leaving reviews, and hey you are here again thank you.
This show is being brought to you by Kingspire Communication. Where we talk about leadership, helping leaders get better results, becoming better at decision making, relationship management, work performance, and if this is something that really interests you make your way over to KingsleyGrant.com and connect. Let's see if there is something we can work together on and make that happen anything from training, coaching, and consulting. My friend without any further ado, would you put your hands together and join me in welcoming our guest, Kevin Gyolai.
5:58 Kingsley Grant, Host of the Kingsley Grant Show
Thank you for joining me on the Kinsey Grant Show where emotional intelligence and leadership skills intersect. This show is designed for leaders who want to wipe out toxicity from the workplace, improve employee performance, and get better results. Today we have a special guest on the show. His name is Kevin Gyolai. Let me tell you a few things about Kevin, and then we'll unpack as we go. Kevin is the President of a boutique consulting firm based in Edina, Minnesota. Gyolai Consulting helps entrepreneurs and businesses dramatically improve their remote operations, make more money, and create the work-life blend that is right for them and their people. Kevin is passionate about alleviating entrepreneurial suffering and as a creator of PHOENIX, an operating system for business, and life. Kevin, welcome to the show how are you doing today?
7:02 Kevin Gyolai, President Gyolai Consulting
I'm doing really well Kingsley. Thank you so much for the opportunity to be on your show today and as we were talking about before we started recording I appreciate the chance to learn from each other and hopefully share some nuggets that your listeners can take away and put to good use.
7:21 Kingsley Grant, Host of the Kingsley Grant Show
And I do believe that we're going to do just that. Today, I'm excited about the opportunity so Kevin Where in the world are you today?
7:27 Kevin Gyolai, President Gyolai Consulting
Like you said in that nice introduction, I'm in Edina, Minnesota which is a suburb of Minneapolis / St. Paul, Minnesota, the Twin Cities.
7:45 Kingsley Grant, Host of the Kingsley Grant Show
Oh Wow, awesome. And I know that we are currently recording in a time where the world is going through this pandemic and so everybody's experiencing something similar. How is it in your town in your area? As far as this is concerned.
8:02 Kevin Gyolai, President Gyolai Consulting
So Minnesota was a really early adapter to social distancing and sheltering in place. So we're doing really well as a state, and as a community. You know our governor, Governor Walz, is a former military man so he has some training, of course, and some experience, leading in a crisis and he's done a really good job for us.
8:26 Kingsley Grant, Host of the Kingsley Grant Show
Awesome, you know, and I think this is so parallel to our conversation because we have so many leaders and entrepreneurs and businesses that need to find a way to adapt in situations that they find themselves in. What we're talking about today. So we're going to even touch on more of those in our conversation but when you hear the word leader or leadership Kevin what comes to your mind?
8:47 Kevin Gyolai, President Gyolai Consulting
What comes to mind for me is someone that stands up and models the way, shows the way, and humbly demonstrates how that organization, that he or she leads, is going to show up in the world. And even more and that, it is even more important of course during times of crisis because all of the eyes of the organization are on that leader, and they reconcile the difference between what you say and what you do. So it's just a tremendous opportunity to humbly bring people together, especially during a crisis. And to understand that it's the people in the organization that have the solutions to the problem. Right? It's not the leader. It's not this one person. It's not this leadership team. It's the people in the organization and a good leader has the opportunity to draw that out in a safe way. And then to bring all of that into their leader’s mind and say okay now I'm going to make decisions based on what I've learned. Right? So I just was thinking as I was driving in today knowing that you would ask me this question, right. What is that about leaders during times of crisis where some are able to excel and some just aren't. A crisis lays bare our strengths and weaknesses.
10:22 Kingsley Grant, Host of the Kingsley Grant Show
I think that's a very good point you're making. You know, I say what people do in a crisis, or a comes out, is really the pressure that presses these things. Growing up in Jamaica we have tea a lot, because of the English background. And so what I've always been told is that in the heat of the water, the tea has a chance to sit there and then becomes stronger. If you sit back there for a long time so is it the heat of the moment that these leaders are able to excel and show what they're made of and really distinguish themselves as to the kind of leader, they truly are. But you use a word twice. You mentioned, Kevin, which is why I want to ask this question. The word humble, or humbly approaching this leadership. What is so significant and important of that approach to leadership?
11:21 Kevin Gyolai, President Gyolai Consulting
So I think of humility and leadership, something that really comes to mind for me is that it is a trait and a leader that fosters trust and respect of people that follow them. I think about times of crisis and how that is an absolutely fantastic opportunity to bring people together and understand that through these shared crises and the shared leadership during that crisis. There are times and there are opportunities to really move the trust factor of the leader/follower relationship forward for much longer if it weren't for this crucible and the pressure of crises. So one of the things that I have been talking about a lot lately is, how do we find opportunity in the crisis. Right? And that's true of leadership is true in so many different ways but that aspect of humility is a really fantastic quality in a leader to get people to see them as that model right and be able to say, Oh, that's a person that I believe I can trust and who seems to care for me and support me and we're in this together right, I mean all of those things that we talked about that sometimes are cliches. But they're cliches, in part because they work. Right? I mean that's where cliches, in some ways, come from. The overuse of things that had their genesis in functioning properly, right?.
13:02 Kingsley Grant, Host of the Kingsley Grant Show
I think you are so spot on with the idea of trust and one of the things I talk about quite often, and even in my book on Emo-Intelligent Leadership is that there needs to be this know, like, and trust factor. Leaders have to somehow be able to connect with their people when they can trust them because it's so vital to the leadership component. Especially as you mentioned, through crisis or merger or downsizing whatever it is that they need to be able to trust the leader that he or she has your best interest at heart. Sometimes, many of the people who are following those leaders don't have that. Right. What are some things, a leader can do that will help to create or build that trust factor with your people over time?
13:55 Kevin Gyolai, President Gyolai Consulting
Yeah, I was thinking earlier on this subject. So let's just leverage the crisis as a tool. That we can use to have this conversation. So, in order to engage people and earn trust, I think a really beautiful way to do that is to include people in decision making. Right? To have a kind of shared decision making. And think about that as an opportunity in this crisis, right? So suddenly COVID-19 falls upon us. It was unexpected. It went from zero to 100 in a few weeks. And now leaders have an opportunity to bring people together from all across their organization and create a kind of task force that says “hey all you people, you're the ones that have the ideas and the experience that's going to get us through this. Let's put our brains together and brainstorm solutions and ways out of this.” But in that process of gaining trust the leader has to say, “At the end of the day, I own this decision. I'm going to be the one that makes the decision.” And they need to express that clearly upfront; This is the crisis, I need your help and your brains. But I'm going to make the decision because that's my job. So just that simple part of how you communicate the decision-making process is really important to gaining trust and respect. So if people know that at the end of the day that Kingsley is going to make the decision but he's asking me for what I think and what solutions are but he's gonna make the decision. That's clear. It gains respect. It's trust and people have buy-in. There's a whole book that you could write around the politics of decision making in a crisis. By politics I mean, how do you bring people together and nurture that relationship and how do you choose the people on this crisis task force, to get done what you need to get done, right?
16:17 Kingsley Grant, Host of the Kingsley Grant Show
You know as you were speaking Kevin. I think sometimes also it is true that the leader has to also trust those individuals that they're calling upon to share this idea of brainstorming and figuring out what we need to do going forward. And I find sometimes some leaders don't have that trust in their people so they, even now because of the whole remote working. I hear of cases where people are being monitored, I mean tracked, and every minute has to be logged in. I am thinking, what does that do to your people, you know, this micromanagement. I can't work on such pressure. So do you find that it's also important to really have trust in your people that you've hired, because they are supposedly capable, right? I think Steve Jobs says you hire incredible people, but then you're telling them what to do, you just have them tell you what to do. What're your thoughts on that?
17:12 Kevin Gyolai, President Gyolai Consulting
One of my thoughts is that if you're in a situation like we find ourselves in now and you haven't already built the trusting relationship between management and people and management finds itself checking up on people and measuring time on task and these other kinds of metrics that were toxic in the first place, and are exacerbated now in crisis. That can be incredibly demoralizing to a person who's working from home, in the middle of a global pandemic, the likes of which we've not seen, and the technical age. They're trying to educate their children if they have them remotely. They're worried about their people and they're running out of toilet paper. And the managers, as measuring time on task. I could turn that question around to you and say as an expert in toxic cultures. Just tell us like, what is the impact of that. I mean, it must be incredibly negative for the business
18:32 Kingsley Grant, Host of the Kingsley Grant Show
And you know I'm even coaching some people right now Kevin in this very same setting. And what I hear from those who are in the frontline who are being asked to do the task for example, I hear their frustration. Even, I just want to quit, I cannot do it. So people are throwing their hands up in the air. These are good people! One of the people I spoke to yesterday said, “I am a good worker, 70 years! I am a hard worker but I just can't take it anymore.” That's what I hear. So yes, you are spot on when you describe that it does demoralize. It is really what's happening in that setting, but I love the fact though that you're saying that we can also leverage this crisis and improve our operations. How so?
19:26 Kevin Gyolai, President Gyolai Consulting
So, one of the first things that come to mind for me, that piggybacks on what we've just been talking about over the last few minutes is moving to a results-oriented work environment. And by that I mean, just what Steve Jobs was talking about. You hire really good people, you give them a mission, and then you get the heck out of the way and let them do their job, right? And move away from the idea that productivity has something to do with time on task. So results-oriented work environments flow through the entire organization from the priorities of the business, all the way through the quarterly or monthly responsibilities of the employees. So, how does the work of each employee specifically help that team achieve its objectives, which helps the company achieve its objectives? And that results-oriented work environment would be something like this, Kingsley, these are four things that we need you to own and get done in this quarter. Here's how it supports the vision and mission of the company. How you do that is largely up to you. We're here to support you. We'll check in with you regularly. Go get ‘em. Right? Now that is so diametrically opposed to what we had been talking about in toxic work cultures over the last few minutes. So there's an opportunity there for people to learn if they had a very hierarchical structure in their organization to say, we need to move to a more results-oriented work environment, one. The second thing that comes to mind for me is companies have an opportunity now to really review how they make decisions. And I call this the foundation for decision making, which actually goes right to results-oriented work environments. So one of the things that we talked about earlier was creating a task force during a time of crisis. So, businesses can learn and improve their operations now by creating a task force of people from across their organization, and changing their planning from strategic planning to tactical planning and saying okay over the next 30 days, what are we going to do as a company, and we're going to behave a bit differently, but still in keeping with our core values. We're going to behave a bit differently because we are suddenly finding ourselves in the middle of a crisis that we couldn't have planned for. So what do we do over the next 30 days? If you can review that planning process and become more efficient at planning and having workflow from priorities to team priorities to individual priorities. You can come out of the crisis with a whole different way of viewing the way you do planning. And the way you manage your people and how they get their work done. Those are two things that are just tremendous lessons that if companies can genuinely learn from this, they can come out the other end on a much better operational footing.
The reason that I'm so passionate about that is that it makes people's lives better. It makes the owner, the entrepreneur, the leadership, the individual employees. It makes their life better. And at the end of the day isn't that why people work and why they started their business. Right? They want to have an impact. They want to help people and they want a certain life themselves. There's always opportunity in crisis if you can get past the first part of like, Oh my goodness. What is happening? And then ask yourself, what are we gonna do about it? What are we gonna do about this? And taking smart action. I talk about that a lot, Smart Action. So many times entrepreneurs and business owners, because they're action-oriented people, when they're faced with tension, or being uncomfortable. they do something because it makes them feel productive even if that thing is not what the business needs right now. It's so common. It's so common because people just want to do something because they can't stand being uncomfortable. So I guess that would be another thing that we can learn about operations. It is okay to take time and feel the tension of what's going on. Now I'm not talking about days. I am not talking about hours. I am talking about minutes. Be uncomfortable with ambiguity. and ask yourself, What am I gonna do? And is it the right thing for the business?
16:17 Kingsley Grant, Host of the Kingsley Grant Show
I like the fact that you are framing that conversation that way Kevin because I think it gives us, what you talk about, a roadmap because this is the way of how we can actually navigate our way ourselves through all these moments because I find that, you know, one of the requirements which I strongly advocate for is emotional intelligence which really fits in what you're talking about. How do we adjust? Adaptability is one of the high marks of the skill sets that are needed for where we are today and being flexible because we are in uncharted waters and uncertain things and unpredictability so we just don't know what may face us tomorrow. We have to be open to all of that, but I like the fact that you have stated in one of the articles you have written about five steps a person can do today to quickly adjust to the demands of remote work. If we can just touch on those. I'll mention them and you can expand if you want to. But the five steps. The first one you mentioned was the current roadmap for the next 30 days. Do you want to briefly speak about that and tell us what that's all about and why?
26:13 Kevin Gyolai, President Gyolai Consulting
So the roadmap is what we've just been talking about so when a crisis strikes you have to adjust from a strategic perspective to a more tactical perspective and that roadmap that I'm talking about blends together, the priorities of the business that you still need to move forward with the crisis response, and the 30 Day Strategic Roadmap gives multiple layers. So it's a big upper layer that tells the entire organization here's what we're doing over the next 30 days. Then it gets more granular and it's even a day by day projection of what you think your response needs to be or can be, understanding that situations change and you have to be flexible. So, Kingsley, it's actually a way of quickening, the pace of decision making.
27:11 Kingsley Grant, Host of the Kingsley Grant Show
And I know you have it also on your website at Gyolai.com. If someone is interested to know more about that roadmap they can go there and download that for themselves. I do appreciate that. The second step you had was to choose and leverage a remote meeting platform.
27:40 Kevin Gyolai, President Gyolai Consulting
Right. So, working remotely is new to lots of companies, Since you and I both run companies that are remote companies, so it's easier for us. But think about it, there are so many companies that have no experience with running a company remotely or managing people remotely. And they need to be told okay you pick a remote meeting platform, whether it's zoom or Google Hangouts or Skype. Pick one and stick with it, get everyone on it, make it your official means of remote communication.
28:19 Kingsley Grant, Host of the Kingsley Grant Show
And it's so important. I really advocate for one that you can actually do a face-to-face where you can see people. That is what I would suggest. If it can't, then, of course, you can go to something else, but this is such a very important part of keeping in connection with people. So, number three was to begin using technology to engage your employees daily?
28:46 Kevin Gyolai, President Gyolai Consulting
So there's all sorts of water cooler conversations and passed by conversations that are not happening now and there are all kinds of ways to leverage technology to help employees feel engaged and part of a team. So some of my clients have done things like Friday early afternoon zoom parties where everyone comes together wherever they are, they might have an opportunity to have some food at their place and something to drink and just the social environment. Another example that I've seen really effectively is that ownership or management does short video segments, every single day. You know hey here, here we are, this is what's going on today. It’s just an opportunity to engage in that personal connection as best we can by leveraging technology. But there's another side of that coin that's really important, which is to be mindful of the fact that things like instant messaging and slack now are becoming overwhelming to employees as people are trying to communicate in different ways. And you don't want to add to that burden. So it can just be a very short check-in no response needed. “We want you to know we’re thinking about you. We love you. We're going to get through this together as best we can, please reach out to me if you need help.” Something like that.
30:10 Kingsley Grant, Host of the Kingsley Grant Show
That is so important that people are being treated as a person rather than just a product or something other than that and people want to know that they're important and that you are interested in their overall well being and welfare. The next one you mentioned is to introduce a structured meeting format.
30:31 Kevin Gyolai, President Gyolai Consulting
Yes, so it brings a smile to my face. If there is one thing, please learn to use the structured meeting format. Your people will love you for it and you'll get a lot more done. So this is basic meeting 101 that visionary entrepreneurs, in particular, hate. It means things like who's going to facilitate the meeting. Put agenda items on the agenda before the meeting. Share the agenda. Have someone that's the timekeeper. Limit the conversation to pockets of time. Have a structure for making decisions. Who's going to make the decision if one needs to be made. Is it going to be by committee? Is this for information only? And then the last one would be things like gathering some kind of feedback about how the meeting went. My favorite is thumbs up, thumbs down. And if you think the meeting was thumbs down, then you should be prepared to say right then in front of everyone why that meeting was thumbs down. So, coming out of this crisis operationally better would be.. if nothing else, learn to have a structured meeting format that drives decision making in a healthy way, and actually get stuff done. It's not easy, but your people will thank you for it, and your business will be better off. Just because of that one thing we learned to have good meetings.
32:18 Kingsley Grant, Host of the Kingsley Grant Show
I think it's so important. I believe that people will feel better because they're understanding that we're still functioning in a way that's professional but I think people like clear communication, what we need to do when we need to do it, who does what is so important, especially when you're working remotely. You know, you have to have all those in place, so you can really let the people feel as if we are we're on top of this, and it's not getting on top of us so it's so critically important so I'm thankful, you're sharing those and then the last thing you mentioned Kevin was to select a workflow app and keep it simple.
32:57 Kevin Gyolai, President Gyolai Consulting
This one is a dangerous one because Trello or Process Streets or you know all these other kinds of workflow apps can be very quickly overwhelming. Pick one. Keep it relatively simple, make it public for people to see who's doing what when and try to use that as a way to move towards results-oriented work environments, not micromanagement. So this, as I said, is a dangerous one because the tendency can be that this just becomes a list of tasks that overwhelm the employees. But in these times of working remotely, you have to have a way that tracks who's doing what, how decisions are being made, and how it's moving forward. I like this overall as a means to do that but it's not without its risks, right?
34:12 Kingsley Grant, Host of the Kingsley Grant Show
Right, I think that's really is where each context that a person finds themselves in they have to determine what's best for them. We are only offering them some suggestions to look at but I think this really segues very nicely into the fact that what you're describing is a harmonious approach to leveraging and working remotely. And you also have an operating system called PHOENIX, right? Which also helps the workplace and businesses. Tell us a little bit more about what that is and how we can get to know more about that.
34:48 Kevin Gyolai, President Gyolai Consulting
Thank you. PHOENIX is an operating system for your business and your life. It's a system that you can use as a foundation of basic business principles that make for a more efficient operation, a stronger leadership team, and a better life for you and your people. There are lots of examples of operating systems, but in my experience, none of them addressed a really important thing which is the people, the entrepreneur, You. I really gained this experience over the last three years or so, where I worked with companies that were either completely or largely remote on their operations and helped them install an operating system. So a custom operating system would be, as I talked about earlier, the foundation for decision making. How do you create a well-oiled machine that's systems dependent rather than owner dependent? And two things came out of that which were revolutionary for me. The first, Is that when we put in the operating system the businesses made more money. And I look back and say.. well, of course, they did because they had a solid foundation upon which they were moving forward. And they got a lot more done in a short period of time, which means that they could spend more time on those things that were most likely to affect their success. The second thing was that the ownership and the employees had better lives because of this. And so PHOENIX puts those things together. And it says the freedom that you, as an owner or a leadership team, are seeking from the business can be your operations and it is almost counterintuitive when you say to a visionary leader who really does not want to be involved in the operations, you say hey man, that's your key to a better life is your operation. So we created PHOENIX to be able to do those kinds of things for business owners, which was to remove themselves from the burden of operation, make more money and live the kind of life that they really want to live. And so that's my passion as you talked about earlier is about helping alleviate entrepreneurial suffering because so much of it is unnecessary. The entrepreneurs just need a system they can follow. And they need to learn it. You know my background is in education. So, I want to be able to teach entrepreneurs how they can leverage PHOENIX in their own businesses and their lives and that should not be dependent on me. Right?. I can teach them how to do this and it has just tremendous impacts on people's lives.
37:52 Kingsley Grant, Host of the Kingsley Grant Show
You know when I saw that and I was scanning through and listening to you. I think if there's ever a time, this might be most needed. I think it's something in crisis and mergers in downsizing and, you know, entrepreneur, drive for something they're going after. You’re so right. Because I know for myself, having a system in place makes it much easier for me, even though I resist and push back against it. I know it makes my life better and I do get a lot more accomplished and more achieved when I have that in place so I think it's a great operating system that people listening right now should consider and I believe that you will find great help in PHOENIX. Where should they go? Gyolai.com to get more information on this? or where we do we send them for that?
38:49 Kevin Gyolai, President Gyolai Consulting
Right, so on Gyolai.com there's a tab for PHOENIX. That will take them through it and talk about the products that are offered. They can see some testimonials about how it's affected people's lives.
I was thinking just as I was listening to that. You and I both when we engage with entrepreneurs or business owners or leadership teams. They're looking for something different in their life. They come to us in part because they want an outside consultant to do something for them but the end driver is they want their lives to be different.
39:27 Kingsley Grant, Host of the Kingsley Grant Show
Yeah
39:28 Kevin Gyolai, President Gyolai Consulting
And sometimes you have to press on a business owner to admit that. Yes, and to say what you're looking for is a better life because I think almost all entrepreneurs get to a point when you're running your business where you're like, oh my gosh I'm tired of the operation of this thing. It has become this thing that consumes us. This thing runs me rather than I run it. That's the sweet spot for me and for PHOENIX to come in and say, Oh, you know what, it's okay. This is normal. Let's get you back on track. I can teach you through this system, how you can create a business that you own that doesn't own you. And the end result is you have a different life. The life that you CHOOSE it to be.
40:21 Kingsley Grant, Host of the Kingsley Grant Show
And you know, ultimately, that's the bottom line is wanting to have the life that you want to live. And he said, is not to have, you know, the business running you but you're running the business so to speak and I think that's so true. So well said. And again it is GYOLAI.com spelled G-Y-O-L-A-I .COM. And we'll have the link in the notes that follow the show so you can go there and then connect with Kevin and to get more about PHOENIX and the operating system is so well described for us.
40:54 Kingsley Grant, Host of the Kingsley Grant Show
So, Kevin, I want to say you know we are coming down to the end of our interview here. And as I listen to this, it is so timely but I believe it is also evergreen where this is not just for the pandemic we're going through right now because businesses go through things like this so often. So I think this is a well-timed, but also a pertinent interview. I want to say thank you for delivering such great value to our audience and to myself as well, and taking time out of your schedule to share with us today and I do appreciate that.
41:30 Kevin Gyolai, President Gyolai Consulting
It was my honor to be with you and if your listeners take away a nugget or two then it has been time really well spent.
41:36 Kingsley Grant, Host of the Kingsley Grant Show
I think they will take away more than just those because I think you delivered such a well-positioned and articulated ideas of how businesses can be much better. I love what you said in the end, as owners/ business people we want a better life, and this will get us there. So thank you for the gift that you delivered today. And from the Kingsley Grant show a great big Thank You Sir!
42:10 Kevin Gyolai, President Gyolai Consulting
You’re welcome, thanks for having me.
###
To continue to grow and learn please visit my resources page and check out a few of my other articles and free tools.
If you are ready to begin the process of creating a work-life blend that is right for you, and help your people do the same, please click here.
If improving business operations is at the top of your list click here or if you want to reach me directly, click here.
